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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Craig Voelker

August 13, 2025

5  out of  5
rating by Craig Voelker
"I have been a customer of Randall’s for over 10 years, and he provides fantastic service - including personally going to my house while I was out of the country to check on my basement. He went above and beyond!"
We responded:
"If the roles were reversed, Craig, I know you would do the same for me. Thanks for the kind review. -Randall"
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Joann Prunty

August 11, 2025

5  out of  5
rating by Joann Prunty
"State Farm has been my insurance for many years and has always been prompt in answering any question I may have. They have recently reviewed my coverage and happily the premium was able to be lowered!"
We responded:
"🙌 Let’s go- lower premiums and great service!! Thanks for the review, Joann. 😊 -Randall"
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JJN

July 30, 2025

5  out of  5
rating by JJN
"I’ve been with State Farm for both auto and homeowners insurance for the past several years, and I couldn’t be happier with their service. From the start, they made it easy to set up both policies and explained everything clearly so I understood exactly what I was getting. What really sets State Farm apart is their customer service. Every time I’ve had a question or needed to make a change, they have been friendly, professional, and quick to respond! Becky, Steve and Randall are amazing! I highly recommend Randall Rosen State Farm to anyone looking for dependable coverage and great service!"
We responded:
"😊 Thank you so much for the thoughtful review. You made our day, and we aim to do the same for you whenever you need us! -Randall"
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Gianna Esposito

July 22, 2025

5  out of  5
rating by Gianna Esposito
"My first auto insurance on my own and easy set up with Steve! Thank you for your help!"
We responded:
"This is a big moment for you, Gianna, and it means a lot that you would trust us to help you. Thank you! -Randall"
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Laura Huntsha

July 11, 2025

5  out of  5
rating by Laura Huntsha
"We recently had to file a claim, the first claim ever. Even though we didn’t get the outcome we wanted Randall and his team were awesome in helping us figure everything out and explaining everything. Thank you, Becky and Randall for everything."
We responded:
"It’s truly our pleasure, Laura. We fight hard for positive outcomes because we would want (and expect) the same if the roles were reversed. Although the outcome is oftentimes out of our hands, the effort and attitude is up to us and I am so encouraged to hear that you know we stand by you through thick and thin. Look forward to meeting you soon! Thanks for the review! 😊 -Randall"
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Patti

July 10, 2025

5  out of  5
rating by Patti
"Our previous agent retired, as we were with her office with her predecessor for over 49 yrs! She he passed us to Randall Rosen's office, great chiice!! This has been a very easy transition for us. This office and the staff are very easy to work with! They keep in contact via email, as recent as yesterday about our vehicle premiums dropping!!"
We responded:
"Thank you, Patti. Here’s to another 49yrs!! 😊 -Randall"
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Keith George

July 8, 2025

5  out of  5
rating by Keith George
"The team at Rosen State Farm Insurnace is outstanding. Randall and Steve took great care in making sure all of our covreages were the same or better and at a cost which was much lower than our previous carrier. What really stood out was the level of service we received during the entire process!"
We responded:
"Keith, can’t thank you enough for your kind words. You made it easy and we are really excited to be here for you whenever you need us; it’s an honor to have you as part of the family! -Randall"
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Yaowapa Krueya

June 26, 2025

5  out of  5
rating by Yaowapa Krueya
"Fantastic agent!"
We responded:
"Fantastic policyholder!! 😊 -Randall"
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Alexis Morris

June 13, 2025

5  out of  5
rating by Alexis Morris
"This was the second time I reached out to this State Farm Agent to receive a quote. Both times they were very helpful and I got both policies. I would like to mention that Steven was awesome and was able to provide me with the information needed timely. I am very grateful for this State Farm Agent and their employees."
We responded:
"Thank you, Alexis. As you continue to grow with our agency, you’ll learn that Steven gets incredibly more awesome as you get to know him. It’s an honor to have you as part of our family! -Randall"
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Madeline Allen

June 13, 2025

5  out of  5
rating by Madeline Allen
"Very helpful in getting insurance for our new house. Prompt and responsive!"
We responded:
"Thank you, Madeline. It’s an honor to serve you. -Randall"
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Jennifer Halas

May 29, 2025

5  out of  5
rating by Jennifer Halas
"The team at this agency has been extremely helpful and quick to respond with any questions/adjustments I have had! Glad I made the switch this year both for the savings and the excellent customer service!"
We responded:
"Savings + excellent customer service = 🏆 This is what we aim for every day. Thanks for taking the time to share a review, Jennifer. So excited to protect you and your loved one’s! -Randall"
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Lauren Piggott

May 29, 2025

5  out of  5
rating by Lauren Piggott
"We have had a great experience with Randall Rosen and Becky Johnson at State Farm. We had a couple of claims over the last year and they worked hard to help mitigate any issues. They also fought hard for us to remain insured by State Farm."
We responded:
"Lauren, thank you so much for your gracious words and sharing your experience. Your story is one of the main reasons I got into insurance- to look out for others as if they were family. So excited to continue serving you and your family. -Randall"
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Julie Major

May 2, 2025

5  out of  5
rating by Julie Major
"Great service and pricing!!"
We responded:
"Thanks for the 5 ⭐️’s, Julie. Glad to hear about your positive experience. There’s more where that came from! 🤣 -Randall"
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Kamran Alim

May 1, 2025

5  out of  5
rating by Kamran Alim
"I recently switched my insurance from AAA to State Farm, and the experience has been night and day. I had a very frustrating time with AAA, but Steven and Randall at the Randall Rosen State Farm Agency made the entire transition smooth and hassle-free. They were professional, patient, and genuinely helpful, answering all my questions and finding the right coverage for my needs. I finally feel confident and taken care of with my insurance provider. Highly recommend the Randall Rosen State Farm Agency for anyone looking for outstanding service and support!"
We responded:
"Wow, Kamran. Thank you for the heartfelt words. Simply put: WE CARE! We look forward to proving this to you and your family in the years to come. -Randall"
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Brad Caudell

April 24, 2025

5  out of  5
rating by Brad Caudell
"Randall provides great guidance and expertise and he also cares deeply about our family! Couldn’t ask for a better person to handle our insurance needs !"
We responded:
"Thank you, Brad. You see right through me! 😊-Randall"
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Re-Ink Online

April 24, 2025

5  out of  5
rating by Re-Ink Online
"Randall and his team are AMAZING! Cannot express how much I love working with them. 5 Stars all the way! Thank you!"
We responded:
"Thank you, David, for the kind review. It is a joy working with you! -Randall"
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Kelsie Williams

April 21, 2025

5  out of  5
rating by Kelsie Williams
"I called in today spoke with Becky, great service, helped me quickly and answered my questions. Highly recommend!!"
We responded:
"Thank you for the recommendation, Kelsie! -Randall"
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Steven Jacobs

April 19, 2025

5  out of  5
rating by Steven Jacobs
"The lady assisting me was so helpful. I believe her name was Becky. She was very attentive and made sure that I had everything I needed."
We responded:
"Indeed, Steven- her name is Becky, and it sounds like you got ‘Becky-ed,’ which means great service with a friendly and professional ‘touch’! 😊 Thanks for the review. Feel free to use the new phrase in your day-to-day conversations. 🤣 -Randall"
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Brandon M. Melbye

April 14, 2025

5  out of  5
rating by Brandon M. Melbye
"Friendly and helpful office. Understands its clients' needs. Randall and Steve are great to work with. Highly recommended. 5 stars."
We responded:
"Brandon, thanks for taking the time to share; always enjoy our conversations. -Randall"
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Jay Taylor

April 4, 2025

5  out of  5
rating by Jay Taylor
""I want to express my sincere gratitude for your Help today Steve , you came through for me and am grateful for that thank you !"
We responded:
"Jay, I shared your review with Steve right away. Glad you got to experience the essence of Steve! 😊 Thank you for honoring him. He is, indeed, one of the kindest and most faithful human’s I know. -Randall"
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John Lee

April 4, 2025

5  out of  5
rating by John Lee
"Check out Team Rosen at the Taste!"
We responded:
"Thanks, John! Hope to see you there. -Randall"
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marv white

April 4, 2025

5  out of  5
rating by marv white
"I have heard that this State Farm agent is the go to in Chicago's West burbs. Please check out Randall and his awesome staff. They are nice, courteous and willing to help."
We responded:
"Wow, Marc. I guess the word is getting out, huh? 😊 Thank you for your kind words. -Randall"
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John Noak

April 2, 2025

5  out of  5
rating by John Noak
"If you're looking for honesty and integrity, you've come to the right place!"
We responded:
"John, thank you for your positive comments. INTEGRITY is one of our agency’s core values and we couldn’t be more thrilled that you experienced this with our staff. It’s an honor to have you and your family on board!"
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Mia Hess

March 31, 2025

5  out of  5
rating by Mia Hess
"Great customer service!"
We responded:
"Thank you, Mia, for spreading the love. We appreciate your support. 🤗 -Randall"
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Joseph Ahn

March 28, 2025

5  out of  5
rating by Joseph Ahn
"Randall and his team have provided thoughtful, responsive, and helpful service for my family. They have gone above and beyond to answer questions, help in stressful situations, and in looking for the best fit insurance for us. Thanks Randall."
We responded:
"You bet, Joseph. Frankly, you make it easy. 😊 Thank you for taking the time to share; look forward to our next chat. -Randall "